شحن
Shipping and Handling
We ship worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives at your destination fast and securely.
Order Successful
After you have successfully placed your order you will receive the email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.
For pre-sale products, after the client confirms the estimated date of the product, it is unacceptable to cancel the order during the waiting period then. If the client strongly request this, since our product is in transport, the client needs to pay compensation for Cloudray (35% of your order payment)
Processing
We will carry out strict quality controls on your machines and ensure they are properly packed before preparing them for shipment.
After the confirmation of your order and the full payment, there will be 5-7 processing day which contains machine production and continuous machine test to ensure the quality of the laser beam, once it is finished we will arrange shipment for your order.
Shipping
⏩China Warehouse
All products which are not marked as oversea warehouse support will be shipped from China Warehouse.
For accessories, there are 5 options:
UPS SAVER EXPRESS within 5-8 business days.
DHL EXPRESS within 5-7 business days.
FedEX EXPRESS within 5-8 business days.
JCEX EXPRESS within 12-17 business days.
YANWEN EXPRESS within 15-20 business days.
For laser machine, there are 3 options:
UPS SAVER EXPRESS within 5-8 business days.
DHL EXPRESS within 5-7 business days.
FedEX EXPRESS within 5-8 business days.
We do not ship on Sunday or various national holidays.
In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.