Terms of service

📜 Link Metal CNC — Terms of Service

1. Agreement to Terms

By accessing or using the Link Metal CNC website (linkmetalcnc.com) and purchasing our products, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our services.


These Terms apply to all visitors, customers, and users of our website.


2. Products & Services

Product Information

  • We strive to ensure all product descriptions, specifications, and images are accurate. However, minor variations may occur.
  • Prices are subject to change without notice. The price at the time of your order confirmation is the price that applies to your purchase.
  • We reserve the right to limit quantities or discontinue any product at any time.


Custom & Pre-Sale Orders

  • Custom-made or made-to-order items are non-cancellable and non-refundable once production has begun.
  • Pre-sale items are subject to estimated lead times, which may change due to manufacturing or logistics factors. We will notify you of any significant delays.


3. Ordering & Payment

Order Acceptance

  • Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.
  • An order is confirmed only when you receive a written Order Confirmation from us.


Payment Terms

  • Full payment is required at the time of order, unless a written credit agreement has been established.
  • We accept payment via PayPal, bank transfer (T/T), and other methods as specified at checkout.
  • All prices are listed in USD unless otherwise stated.


Taxes & Duties

  • Prices listed on our website are exclusive of import duties, customs fees, and local taxes.
  • The buyer is solely responsible for any applicable import duties, taxes, or customs clearance fees in their country.


4. Shipping & Delivery

  • Shipping terms, timelines, and responsibilities are outlined in our Shipping Policy, which forms part of these Terms.
  • Risk of loss and title for products pass to the buyer upon delivery to the carrier.
  • Link Metal CNC is not liable for delays caused by shipping carriers, customs, natural disasters, or other events beyond our control.


5. Returns & Refunds

All returns and refunds are governed by our Refund & Return Policy, which is incorporated into these Terms by reference.


6. Warranty

All products are covered by our Limited Warranty as described in the Refund & Return Policy. The warranty is non-transferable and applies only to the original purchaser.


7. Intellectual Property

  • All content on this website, including text, images, videos, logos, and product designs, is the property of Link Metal CNC and protected by applicable intellectual property laws.
  • You may not reproduce, distribute, or use our content for commercial purposes without our express written permission.


8. Limitation of Liability

To the fullest extent permitted by law:


  • Link Metal CNC's total liability to you shall not exceed the amount paid for the specific product giving rise to the claim.
  • We are not liable for any indirect, incidental, special, or consequential damages, including loss of profit, data, or business opportunities.
  • We are not responsible for any damage resulting from improper use, installation, or operation of our products.


9. Indemnification

You agree to indemnify and hold harmless Link Metal CNC, its employees, agents, and partners from any claims, damages, or expenses arising from:


  • Your use or misuse of our products
  • Your violation of these Terms
  • Any third-party claims arising from your actions


10. Safety & Compliance

  • Our laser machines are powerful industrial tools. Users are responsible for complying with all local safety regulations and standards.
  • Proper protective equipment (laser safety goggles, ventilation, etc.) must be used at all times.
  • Link Metal CNC is not responsible for injuries, property damage, or regulatory violations resulting from improper use of our equipment.


11. Governing Law & Dispute Resolution

  • These Terms shall be governed by the laws of the People's Republic of China.
  • In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation.
  • If negotiation fails, disputes shall be submitted to the Jinan Arbitration Commission for binding arbitration.


12. Modifications to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised date. Continued use of our website or services after changes constitutes your acceptance.


13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.


14. Contact Us

For any questions regarding these Terms:


  • 📧 Email: info@linkmetalcnc.com
  • 📱 Tel / WhatsApp: +86 186 6899 1575
  • 🏢 Address: C-500, Aosheng Building, High-Tech Zone, Jinan, Shandong, China 250000


Last updated: June 2025